Lovetti Delivery Terms

Your orders are delivered to one of the contracted cargo companies by MAVERA TEKSTİL A.Ş (MAVERA) within 3 working days (Monday-Friday) after the bank's approval. Based on the distance of the delivery address to the MAVERA warehouse, your order will be delivered to the cargo company within 1-3 days. Our weekly working days start on Monday and end on Friday, and there is no delivery on weekends (including Saturday) and public holidays.

If there is a mishap caused by MAVERA, including the stock-out of the products you have selected, you will be notified based on your membership information. In addition, the products you have purchased will be notified to you by a confirmation email. That is why it is important that your membership information is complete and accurate. There is no delivery on festive days and holidays.

All of the products you choose will be delivered to you by our contracted cargo companies with MAVERA guarantee.

The products you have purchased will be notified to you by a confirmation email. In case any of the products you have selected are out of stock, you will be notified based on your order information.

b2b.lovetti.com is an online shopping site. It allows multiple users to shop at the same time. Although it is rare, it may be the case that different consumers buy the same product, and thus the product may run out of stock. In this case ;

if the product you have paid for via the Internet is not in stock, there is a waiting period of at least 4 (four) to at most 30 (thirty) days. If the product cannot be delivered to the consumer within the specified time between the dates, if it has not been delivered to the cargo company, the customer's payment will be refunded.